Privacy Policy

Khelabd Privacy Policy — Your data is fully protected with us

Every piece of your data at khelabd is kept with the highest level of security. We never sell or rent your information — it is used solely to serve you.

Last Updated: January 2026
SSL Encryption
No data sales
KYC Protection
Secure Storage
Transparent Policy
Why trust us

How we protect your privacy

We have implemented internationally recognized security measures to protect your personal data on khelabd.

End-to-End Encryption

All data transfers on khelabd are secured with 256-bit SSL encryption. From login to payment, your information stays protected every step of the way.

Secure data storage

Your data is stored on secure servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.

Your data is never sold

Khelabd never sells or rents your personal information to third parties. Your data is used solely to provide you with our services.

You're in Control of Your Data

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You always have the option to disable non-essential cookies.

Regular security audits

Khelabd's security team conducts regular system audits. Any vulnerabilities are identified and resolved promptly to keep your data safe at all times.

Your privacy is our responsibility. By using the khelabd platform, you agree to this Privacy Policy. If you have any questions, support@khelabd.netContact us at.

1

What data we collect

Khelabd collects certain information to deliver the best possible gaming experience. We only gather what is genuinely needed to provide you with our services.

Data Type Description Purpose of Collection
Identity information Name, date of birth, national ID number Account Verification & Age Confirmation
Contact information Email, mobile number, address Account Management & Notifications
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Data IP address, device type, browser information Security verification and fraud prevention
Gaming Data Game history, betting patterns, session duration Service Improvement & Responsible Gaming

We may also retain records of conversations when you contact us via email, chat, or phone. This helps us improve service quality and resolve disputes.

2

How We Use Your Information

Khelabd uses your data for specific, limited purposes only. We never use your information unnecessarily.

  • Account management: To create, verify, and maintain your account.
  • Payment Processing: For processing deposits, withdrawals, and transaction settlements.
  • Customer support: To resolve your issues and answer your questions.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To analyze gaming patterns and enhance your overall experience.
  • Promotional Communications: Only to send you offers and updates where you have given your consent.

You can opt out of promotional emails at any time — just click the "Unsubscribe" link at the bottom of any email or let our support team know.

3

How long your data is retained

Khelabd does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Account Information: Retained for as long as your account remains active.
  • Transaction Records: A minimum of 5 years, in accordance with Bangladesh financial regulations.
  • KYC Documents: Retained for a minimum of 5 years after account closure.
  • Communication history: Up to 2 years after your last contact with us.
  • Cookies & Log Files: Generally between 30 and 90 days.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

In cases of legal investigation or dispute resolution, data may be retained beyond the standard period.

4

Sharing data with third parties

Khelabd never sells your personal data to third parties for commercial purposes. In certain specific circumstances, however, limited information may need to be shared.

  • Payment provider: Only the information necessary to process transactions with bKash, Nagad, Rocket, and banks.
  • Identity verification service: For completing the KYC process with an authorized verification body.
  • Law Enforcement: With government authorities to comply with court orders or legal obligations.
  • Anti-fraud system: Limited data shared with industry-recognized security systems for fraud prevention.

In each of the above cases, only the minimum necessary information is shared. All partner organizations are contractually bound to uphold khelabd's privacy standards.

5

Cookie Policy

Khelabd uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential cookies Login sessions, security tokens Deleted at end of session
Functional Cookies Language preferences, game settings 1 Year
Analytics Cookies Site usage statistics 30–90 days
Security cookies Fraud & Bot Detection 30 days

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

6

Your Rights

You have full control over your personal data on khelabd. We uphold the following rights on your behalf:

Right to Access The right to know what personal data we hold about you.
Right to rectification The right to correct inaccurate or outdated information.
Right to erasure The right to request deletion of your data, subject to legal obligations.
Right to Restrict Processing The right to object to the use of your data for specific purposes.
Right to data portability The right to request a copy of your data.
Right to Withdraw Consent The right to withdraw marketing consent at any time.

To exercise these rights, support@khelabd.netEmail us at. We typically respond within 30 business days.

7

Children's Privacy

Khelabd's services are exclusively for adults aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be permanently deleted.

If you believe your child or someone you know who is a minor has created an account on khelabd, please contact us immediately.

8

International Data Transfers

Khelabd operates primarily in Bangladesh, with servers housed in secure data centers. In some cases, data may be processed in other countries for technical reasons.

  • For international data transfers, we ensure that the destination country has adequate data protection measures in place.
  • We have data protection agreements in place with all our international partners.
  • We never transfer data to countries that do not guarantee adequate data protection.
9

Privacy Policy Updates

Khelabd may update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

  • For significant changes, you will be notified at least 30 days in advance by email or platform notification.
  • Minor updates will be published on this page with a revised date.
  • Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms.
  • All previous versions will be archived and made available upon request.

Make sure your account has a valid, active email address to receive notifications about policy changes.

10

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us. khelabd's Data Protection Team is always here to help.

We typically respond within 24–48 hours. Complex requests may take up to 30 business days.

Our support team is available 24/7, seven days a week. Let us know about any privacy concerns — we will address them promptly and confidentially.

Start Gaming Safely Today

Your data is fully protected on khelabd. Register now and enjoy your favorite games on Bangladesh's most trusted gaming platform.

বাংলা